Returns & Exchanges
Not the right fit? We'll sort it.
Straightforward returns, no hoops to jump through.
How it works
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1
Email us
Send your order number and reason for return to support@eokajerseys.com within 30 days of delivery.
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2
Get your label
We'll confirm the return and send you a shipping address and instructions within 1 business day.
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3
Send it back
Pack the item unworn, unwashed, with tags attached, and ship it back to us.
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4
Refund or exchange
Once we receive and inspect the item, your refund or replacement is processed within 3-5 business days.
Eligibility
- Item must be unworn, unwashed, and in original condition with tags attached
- Request must be made within 30 days of the delivery date
- Custom name/number printed jerseys are final sale unless the item arrived defective or incorrect
- Original shipping cost is non-refundable; return shipping is covered by the customer unless the item is defective or we made an error
Frequently asked
My jersey doesn't fit — can I exchange for a different size?
Yes. Email us with your order number and the size you need. Exchanges are free — you only cover return shipping if the sizing issue was a personal preference rather than a sizing chart error on our end.
My order arrived damaged or wrong — what now?
Email us photos of the item and your order number within 7 days of delivery. We'll send a replacement or full refund, and cover return shipping if needed. No cost to you.
How long does a refund take to show up?
Once we receive your return, refunds are processed within 3-5 business days. It can take an additional 2-10 business days to appear on your statement, depending on your bank.
Can I return a custom name/number jersey?
Custom printed jerseys are made to order and are final sale, unless the item arrived defective, damaged, or different from what you ordered.
Still need help?
Contact Support